Can Visitors to the US Use Your Service?

Our service is primarily designed for individuals residing in the US due to specific requirements, such as ensuring the appropriate physician reviews and manages lab orders and results within the state of testing. Additionally, notifications for abnormal or critical results must reach patients promptly, and certain results, such as reportable STDs or Zika, require registry reporting compliance.

However, if you are visiting the US, you can still utilize our service by following these steps:

1. When entering your information to create a lab order, use the address of your temporary US residence, such as your hotel or the place you’re staying.
2. Provide a US-based telephone number to ensure seamless communication.

For example, if you’re traveling from the United Kingdom and plan to get tested in Florida, simply use your local Florida address and phone number during registration.

This process ensures compliance with US regulations while allowing you to access our services conveniently during your stay. If you have any further questions, please don’t hesitate to reach out!